產(chǎn)品名稱(chēng)：薄膜材料擊穿電壓測(cè)試儀
Product Name: voltage breakdown tester
品    牌：中航時(shí)代
Product brand: China aerotime
控制方式：計(jì)算機(jī)控制
Control mode: computer control
產(chǎn)品型號(hào)：ZJC-150KV
Product model: ZJC-150KV
符合國(guó)標(biāo)：GB/T1408-2006、ASTM D149
Comply with the national standard: ASTM, D149 GB/T1408-2006
適用材料：固體絕緣材料如橡膠、塑料、薄膜
Applicable materials: solid insulating materials such as rubber, plastic, film
功 率：15KVA
Work rate: 15KVA
zui大電壓：150KV
Maximum voltage: 150KV
試驗(yàn)方式：直流/交流：擊穿、耐壓、階梯
Test mode: DC / AC: breakdown, pressure, ladder
顯示方式：曲線(xiàn)/數(shù)據(jù)顯示，數(shù)據(jù)打印。
Display mode: curve / data display, data printing.
試驗(yàn)空間: 絕緣油/空氣
Test space: insulating oil / air
升壓速率：10V/S-10KV/S
Boost rate: 10V/S-10KV/S
整機(jī)精度：≤2%
The precision is less than or equal to 2%:
一、應(yīng)用范圍：
One, application range:
     ZJC-150KV主要適用于固體絕緣材料如電線(xiàn)套管、樹(shù)脂和膠、浸漬纖維制品、云母及其制品、塑料、薄膜復(fù)合制品、陶瓷和玻璃等介質(zhì)在工頻電壓或直流電壓下?lián)舸?qiáng)度和耐電壓時(shí)間的測(cè)試；采用計(jì)算機(jī)控制，可對(duì)試驗(yàn)過(guò)程中的各種數(shù)據(jù)進(jìn)行快速、準(zhǔn)確的采集、處理，并可存取、顯示、打印。
ZJC-150KV mainly applicable to solid insulation materials such as wire casing, resin and rubber, impregnated fiber products, mica and its products, plastics, composite film products, ceramics and glass medium in the frequency of the voltage or DC voltage breakdown strength and resistance to time voltage test; controlled by computer, all the test data of rapid and accurate acquisition, processing, and access, display, print.
二、滿(mǎn)足標(biāo)準(zhǔn)：
Two, meet the standard:
1、GB1408.1-2006《絕緣材料電氣強(qiáng)度試驗(yàn)方法》
1, GB1408.1-2006 "electrical strength test method for insulation materials"
2、GB1408.2-2006《絕緣材料電氣強(qiáng)度試驗(yàn)方法 
2, "GB1408.2-2006 electrical strength of insulating materials test methods
        第2部分：對(duì)應(yīng)用直流電壓試驗(yàn)的附加要求》
Second part: Additional requirements for tests using direct voltage "
3、GB/T1695-2005《硫化橡膠工頻擊穿電壓強(qiáng)度和耐電壓的測(cè)定方法》
3, GB/T1695-2005 "vulcanized rubber power frequency breakdown voltage strength and resistance to voltage measurement method"
4、GB/T3333 電纜紙工頻電壓擊穿試驗(yàn)方法
4, GB/T3333 cable paper power frequency voltage breakdown test method
5、HG/T 3330絕緣漆漆膜擊穿強(qiáng)度測(cè)定法
5, HG/T 3330 insulating paint film breakdown strength test method
6、GB12656 電容器紙工頻電壓擊穿試驗(yàn)方法
6, GB12656 capacitor paper power frequency voltage breakdown test method
7、ASTM D149《固體電絕緣材料工業(yè)電源頻率下的介電擊穿電壓和介電強(qiáng)度的試驗(yàn)方法》
7, D149 ASTM "test method for dielectric breakdown voltage and dielectric strength of the dielectric breakdown voltage at the industrial power supply frequency of the solid electrical insulation material"
三、主要技術(shù)指標(biāo)：
Three, the main technical indicators:
1、輸入電壓        AC220V   50Hz 
1, the input voltage AC220V 50Hz
2、輸出電壓：      AC：0～150kV； DC：0～150kV
2, output voltage: AC:0 ~ 150kV ~ 150kV; DC:0
3、輸出功率：      15kVA
3, output power: 15kVA
4、測(cè)量范圍：      AC15～150kV； DC15～150kV
4, measuring range: AC15 ~ 150kV ~ 150kV; DC15
5、測(cè)量誤差：      ≤ 2％
5, the measurement error is less than or equal to 2%:
6、升壓速率：      1kV/s～5kV/s
6, pressure rate: 1kV/s ~ 5kV/s
7、耐壓時(shí)間：      0～4H
7, pressure time: 0 ~ 4H
8、漏電流          1～30 mA可由計(jì)算機(jī)軟件自由進(jìn)行設(shè)定
8, the leakage current 1 ~ 30 mA can be set free by computer software
9、電源            交流220V±10%的單相交流電壓和50Hz±1%的頻率
9, the power AC 220V + 10% single-phase AC voltage and frequency of 50Hz + 1%
10、試驗(yàn)環(huán)境溫度： 15 ～ 30℃，相對(duì)濕度：0～85%能夠穩(wěn)定運(yùn)行。
10, test environment temperature: 15 ~ 30, relative humidity: 0 ~ 85% can be stable operation.
11、外形尺寸長(zhǎng)×寬×高：1980mm×1220 mm×1750mm（參考）
11, the shape of the size of a long x x x x x x x x x x x x x x x x 1220 1750mm (Reference)
12、設(shè)備自重：     350Kg（參考）
12, equipment weight: 350Kg (Reference)
13、接地要求儀器需要單獨(dú)接地，接地附合國(guó)家標(biāo)準(zhǔn)要求，金屬棒深埋地下至少要1.5米以下
13, grounding requires that the instrument need to be alone, the ground attached to the national standard requirements, metal rods deep underground at least 1.5 meters below
四、結(jié)構(gòu)原理及性能特點(diǎn)：
Four, structure principle and performance characteristic:
1、主要由：升壓系統(tǒng)(高壓變壓器)、測(cè)量系統(tǒng)、A/D轉(zhuǎn)換器、放電系統(tǒng)、電極、油箱、電極定位架、計(jì)算機(jī)數(shù)據(jù)處理系統(tǒng)、軟件等組成；薄膜材料擊穿電壓測(cè)試儀
1, mainly by: boost system (high voltage transformer), measuring system, A/D converter, discharge system, electrode, fuel tank, electrode positioning, computer data processing system, software, etc.;
2、計(jì)算機(jī)---A/D轉(zhuǎn)換器---測(cè)量控制系統(tǒng)---調(diào)壓裝置----升壓變壓器-----試樣；
2, computer ---A/D converter --- measurement and control system --- voltage regulator - - - - - - - - - - Test sample;
3、高壓變壓器主要產(chǎn)生試樣所需的直流電壓；
3, high voltage transformer mainly produces the sample required for the DC voltage;
4、調(diào)壓器用于調(diào)節(jié)升壓變壓器輸入端電壓以產(chǎn)生高壓所需的輸入電壓；
4, the regulator is used to adjust the input voltage of the boost transformer to generate the input voltage required by the high voltage;
5、電壓測(cè)量主要是從高壓變壓器測(cè)量端測(cè)量，高壓變壓器測(cè)量端和高壓端是線(xiàn)性的；
5, voltage measurement is mainly from the measurement of high voltage transformer, high voltage transformer measurement and high voltage side is linear;
6、放電系統(tǒng)在試驗(yàn)做完以后自動(dòng)放電，以免產(chǎn)生放電對(duì)人身的危害；
6, the discharge system in the test after the automatic discharge, so as to avoid the discharge of human body damage;
五、計(jì)算機(jī)系統(tǒng)及軟件包
Five, computer system and software package
1、試驗(yàn)軟件是我公司研發(fā)的功能強(qiáng)大、操作簡(jiǎn)單、顯示直觀的試驗(yàn)軟件系統(tǒng)。
1, testing software is the latest research and development of our company is powerful, simple operation, display and intuitive test software system.
2、采用計(jì)算機(jī)控制通過(guò)人機(jī)對(duì)話(huà)方式，完成對(duì)絕緣介質(zhì)工頻電壓擊穿，工頻耐壓試驗(yàn)。
2, the use of computer control through the man-machine dialogue, the completion of the insulation medium power frequency voltage breakdown, power frequency withstand voltage test.
3、試驗(yàn)過(guò)程中可動(dòng)態(tài)繪制出試驗(yàn)曲線(xiàn)，試驗(yàn)的曲線(xiàn)可以多種顏色疊加對(duì)比，局部放大，曲線(xiàn)上任意一段可進(jìn)行區(qū)域放大分析；
3, the test process can be drawn from the test curve, the curve can be a variety of color overlay contrast, local amplification, a section of the curve can be amplified in any region;
4、可對(duì)試驗(yàn)數(shù)據(jù)進(jìn)行編輯修改，靈活適用；
4, can be used to edit and modify the test data, flexible application;
5、試驗(yàn)條件及測(cè)試結(jié)果等數(shù)據(jù)可自動(dòng)存儲(chǔ)；
5, test conditions and test results and other data can be automatically stored;
6、試驗(yàn)報(bào)告格式靈活可變，適用于不同用戶(hù)的不同需求；
6, the test report format is flexible, suitable for different needs of different users;
7、可對(duì)一組試驗(yàn)中曲線(xiàn)數(shù)據(jù)的有效與否進(jìn)行人為選定；
7, can be used for a set of test data in the effective or not for the selection of human;
8、試驗(yàn)結(jié)果數(shù)據(jù)可導(dǎo)入EXECL,WORD文檔編輯；
8, test results data can be imported into WORD, EXECL document editing;
9、軟件設(shè)備人員管理功能，試驗(yàn)人員可設(shè)置自己的試驗(yàn)項(xiàng)目和試驗(yàn)參數(shù)，設(shè)置自己的試驗(yàn)內(nèi)容后別人無(wú)法進(jìn)入程序；
9, software and equipment personnel management function, the test personnel can set up their own test project and test parameters, set up their own test content others can not enter the program;
10、過(guò)電流保護(hù)裝置有足夠的靈敏度，能夠保證試樣擊穿時(shí)在0.1S內(nèi)切斷電源；
10, over current protection device has enough sensitivity, to ensure that the sample breakdown in 0.1S within the power supply;
11、儀器運(yùn)行的持久性: 儀器可連續(xù)運(yùn)行使用，不需為保護(hù)儀器而定期停機(jī)。
11, the continuity of the operation of the instrument: the instrument can be used for continuous operation, without the need for the protection of the instrument and the regular shutdown.

六、安全說(shuō)明：
Six, safety instructions:
1、設(shè)備要安裝單獨(dú)的保護(hù)地線(xiàn)。接保護(hù)地線(xiàn)，主要是減少試樣擊穿時(shí)對(duì)周?chē)a(chǎn)生的較強(qiáng)的電磁干擾。也可避免控制計(jì)算機(jī)失控。
1, equipment to install a separate protective ground wire. Earth wire, mainly to reduce the sample breakdown of the strong electromagnetic interference around the. Can also avoid control computer control.
2、直流試驗(yàn)放電報(bào)警功能:在設(shè)備做完直流試驗(yàn)時(shí),當(dāng)開(kāi)啟試驗(yàn)門(mén)時(shí)設(shè)備會(huì)自動(dòng)報(bào)警,直至使用設(shè)備上的放電裝置放電后報(bào)警會(huì)自動(dòng)取消.(注：因?yàn)橹绷髟囼?yàn)后不放電會(huì)危險(xiǎn)到人身安全,不能直接拿取電極,起到提醒使用人員放電以免造成傷害)。
2, DC discharge test alarm function: when we finish DC test equipment. When opening the door test equipment will automatically alarm until after using the device discharge discharge device alarm will automatically be cancelled. (Note: because the DC test on it would be dangerous to personal safety, can not be directly fetching electrode to remind users discharge so as not to cause harm).
3、試驗(yàn)放電裝置，隨主機(jī)為一體化，改進(jìn)了以往單獨(dú)配備一根放電桿的功能。
3, test discharge device, with the host for the integration, improved in the past with separate a discharge pole function.
4、該試驗(yàn)設(shè)備的電路設(shè)有多項(xiàng)保護(hù)措施，主要有：過(guò)流保護(hù)、失壓保護(hù)、漏電保護(hù)、短路保護(hù)、直流試驗(yàn)放電報(bào)警等。
4, the circuit of the test equipment is provided with a number of protective measures, mainly include: over current protection, voltage protection, leakage protection, short circuit protection, DC test discharge alarm, etc..
5、安全保護(hù)：
5, safety protection:
（1）門(mén)限位保護(hù)：不關(guān)門(mén)，即使通電點(diǎn)實(shí)驗(yàn)開(kāi)始，設(shè)備無(wú)任何反應(yīng)，軟件有:安全門(mén)未關(guān)閉提示。
(1) the threshold level protection: do not close the door, even though the power point experiment, the device has no any response, the software is: the safety door is not closed.
（2）電壓歸零保護(hù)：如果在實(shí)驗(yàn)過(guò)程中，突然斷電，下次開(kāi)機(jī)后，會(huì)自動(dòng)回到零位，保證初始電壓為在零位
(2) the voltage to zero protection: if the experimental process, the power, the next boot, will automatically return to zero, to ensure that the initial voltage is zero
（3）終止電壓保護(hù)：可以通過(guò)軟件設(shè)定終止電壓，保證在升壓過(guò)程中如果出現(xiàn)異常升到的電壓后，自動(dòng)終止并歸零
(3) termination voltage protection: it can be set by the software to terminate the voltage, to ensure that in the process of the rise in the event of abnormal rise to the specified voltage, automatic termination and return to zero
（4）高壓機(jī)械限位：如果軟件系統(tǒng)失去控制，電壓繼續(xù)往上升，到高壓限位后自動(dòng)歸零如果在擊穿后未判停，通過(guò)過(guò)流保護(hù)器采集數(shù)據(jù)保證電壓自動(dòng)歸零有高壓指示燈，通過(guò)觀察指示燈的狀態(tài)來(lái)判斷實(shí)在升壓還是在零位如果長(zhǎng)時(shí)間做實(shí)驗(yàn)，為保證設(shè)備的良好運(yùn)行，設(shè)備留有變壓器排氣口，保證變壓器的良好運(yùn)行，增長(zhǎng)使用壽命如果在實(shí)驗(yàn)中，試樣有異味或者出現(xiàn)燃燒和冒煙現(xiàn)象，可以通過(guò)排風(fēng)系統(tǒng)進(jìn)行排除。
(4) high voltage mechanical limit: if the software system is out of control, the voltage continues to rise, to the high voltage limit automatically after the breakdown of the non stop, through the flow protection device to collect data to ensure that the voltage automatically to zero with high pressure indicator, through the observation of the status of the test, to ensure the good operation of equipment, equipment to keep a good run, the growth of the use of life in the experiment, if the sample has a smell or smoke phenomenon, can be excluded through exhaust system.
（5）獨(dú)立接地保護(hù)
(5) independent grounding protection
（6）短路保護(hù)
(6) short circuit protection
（7）軟件誤操作保護(hù)
(7) software error protection
（8）漏電保護(hù)
(8) leakage protection
（9）實(shí)驗(yàn)結(jié)束放電保護(hù)
(9) the end of the experiment is to end the discharge protection
七、  主要配置：
Seven, the main configuration:
1、主機(jī)           1臺(tái)
1, the host 1 Taiwan
2、升壓裝置       1套
1 sets of 2, booster
3、放電裝置       1套
1 sets of 3, discharge device
4、測(cè)量系統(tǒng)       1套
4, 1 sets of measurement system
5、電壓調(diào)節(jié)裝置   1套
5, 1 sets of voltage regulator
6、數(shù)據(jù)處理系統(tǒng)   1套
6, the data processing system 1 sets
7、計(jì)算機(jī)      1臺(tái)
7, the computer 1 Taiwan
8、打印機(jī)         1臺(tái)
8, printer 1 Taiwan
9、A/D轉(zhuǎn)換器      1個(gè)
9, A/D converter 1
10、控制軟件      1套
10, control software 1 sets
11、試驗(yàn)電極      1套
1 sets of 11, the test electrode
12、放電棒        1只
12, rod 1
13、油箱          1個(gè)
13, the tank 1
14、試驗(yàn)臺(tái)        1個(gè)
14, test 1
15、安全防護(hù)系統(tǒng)  1套
15, 1 sets of safety protection system
客戶(hù)關(guān)注產(chǎn)品:
Customer focus:
ZJC-50KV電壓擊穿試驗(yàn)儀薄膜材料擊穿電壓測(cè)試/符合國(guó)標(biāo)GB/T1408-2006、ASTM D149
ZJC-50KV voltage breakdown tester / accord with national standard GB/T1408-2006, D149 ASTM
ZST-121體積表面電阻率測(cè)試儀/符合國(guó)標(biāo)GB/T1410-2006、ASTM D257-99
ZST-121 volume surface resistivity tester / accord with national standard GB/T1410-2006, D257-99 ASTM
ZJD-B介電常數(shù)介質(zhì)損耗測(cè)試儀/符合國(guó)標(biāo)GB/T1409-2006
Dielectric loss tester / GB/T1409-2006 for ZJD-B
QYH-96塑料球壓痕硬度測(cè)試儀/符合國(guó)標(biāo)GB/T3398-2008
QYH-96 plastic ball indentation hardness tester / accord with national standard GB/T3398-2008
M-200橡膠塑料摩擦磨損試驗(yàn)機(jī)/符合國(guó)標(biāo)GB/T3960-1983
M-200 rubber plastic friction and wear testing machine / in line with national standard GB/T3960-1983
XRW-300HA熱變形維卡溫度測(cè)定儀/符合國(guó)標(biāo)GB/T8802-2001
XRW-300HA thermal deformation VEKA temperature measuring instrument / accord with national standard GB/T8802-2001
XNR-400A熔體流動(dòng)速率測(cè)定儀/符合國(guó)標(biāo)GB/T3682-2000
XNR-400A melt flow rate measuring instrument / GB/T3682-2000
CZF-5水平垂直燃燒試驗(yàn)儀/符合國(guó)標(biāo)GBGB/T5169.16-2002 、ANSI/UL94
CZF-5 horizontal vertical combustion test instrument / accord with national standard GBGB/T5169.16-2002, ANSI/UL94
JF-3氧指數(shù)測(cè)定儀GB/T 2406.2-2009 GB/T 2406.1-2008
GB/T JF-3 2406.2-2009 GB/T 2406.1-2008
DJC-1型單根電線(xiàn)電纜垂直燃燒試驗(yàn)機(jī)符合國(guó)標(biāo)GB/T18380.11-2008
DJC-1 type single cable vertical burning test machine in accordance with the national standard GB/T18380.11-2008
DW-02點(diǎn)著溫度測(cè)定儀符合國(guó)標(biāo)GB4610-84
DW-02 point of the temperature measurement instrument in line with the national standard GB4610-84
LDQ-2漏電起痕試驗(yàn)儀符合國(guó)標(biāo)UL746A、ASTM D 3638-92
LDQ-2 tracking tester, ASTM D meet UL746A 3638-92
PMSC-3塑料泡沫水平垂直燃燒試驗(yàn)儀符合國(guó)標(biāo)GB/T8333-2008
PMSC-3 plastic foam horizontal vertical burning test apparatus in line with national standard GB/T8333-2008
QSC-2汽車(chē)內(nèi)飾材料燃燒試驗(yàn)儀符合國(guó)標(biāo)GB8410-2006
QSC-2 automotive interior material combustion test apparatus is in line with the national standard GB8410-2006
XGB-10B管材靜液壓試驗(yàn)機(jī) 符合標(biāo)準(zhǔn)GB/T6111、GB/T15560
XGB-10B pipe hydrostatic testing machine according to the standards of GB/T6111, GB/T15560
XHG-20 管材環(huán)剛度試驗(yàn)機(jī)符合標(biāo)準(zhǔn)GB/T 9647
XHG-20 pipe ring stiffness testing machine is in line with the standard GB/T 9647
WZY-240型*制樣機(jī)符合國(guó)標(biāo)GB/T1043
WZY-240 universal system prototype is in line with the national standard GB/T1043
XQZH-1缺口制樣機(jī)符合標(biāo)準(zhǔn)GB/T1043
XQZH-1 gap system prototype is in line with the standard GB/T1043
XYZ-12啞鈴制樣機(jī)符合標(biāo)準(zhǔn)GB/T1040
XYZ-12 dumbbell system prototype to meet the standard GB/T1040
典型用戶(hù):
Typical user:
成都電子科技大學(xué)
Chengdu University of Electronic Science and technology
大連理工大學(xué)
Dalian University of Technology
廣州華南理工大學(xué)
South China University of Technology in Guangzhou
上?？臻g電源研究所
Shanghai Institute of space power supply
上海金由氟材料有限公司
Shanghai gold by Fluorine Material Co., Ltd.
江蘇合成新材料有限公司
Jiangsu new materials Co., Ltd.
*北京納米能源與系統(tǒng)研究所
Beijing Institute of nano energy and system science, Chinese Academy of Sciences
中國(guó)建材檢驗(yàn)認(rèn)證集團(tuán)有限公司
China building materials inspection and Certification Group Co., Ltd.
中國(guó)*汽車(chē)股份有限公司技術(shù)中心
China's first automotive Limited by Share Ltd Technology Center
*烽火機(jī)械廠
Chinese Aerospace Science and Technology Corporation Fenghuo Machinery Factory
沈陽(yáng)化工股份有限公司
Shenyang chemical Limited by Share Ltd
江西宏特絕緣材料有限公司
Jiangxi macro insulation material Co., Ltd.
山西省科研檢測(cè)中心
Shanxi medical instrument testing center
廣東計(jì)量測(cè)試技術(shù)服務(wù)中心
Guangdong measurement and Testing Technology Service Center
北京博華信智科技股份有限公司
Beijing Bohua letter chi Polytron Technologies Inc
德昌電機(jī)（深圳）有限公司
Dechang motor (Shenzhen) Co., Ltd.
康龍化成（北京）新藥技術(shù)有限公司
Kanglong Chemical Technology Co., Ltd. (Beijing)
中電科微波通信（上海）股份有限公司
Division of microwave communication (Shanghai) Limited by Share Ltd
大慶市坤田化工科技有限公司
Daqing Kun Tian Chemical Technology Co., Ltd.
河北華夏實(shí)業(yè)有限公司
Hebei Huaxia Industrial Co., Ltd.
湘潭電機(jī)股份有限公司
Xiangtan motor Limited by Share Ltd
*軍事醫(yī)學(xué)*試驗(yàn)儀器廠
Chinese people's Liberation Army, Military Medical Science Academy of the PLA, the experimental instrument factory
重慶中科力泰高分子材料股份有限公司
Chongqing thmisco polymer materials Limited by Share Ltd
杭州包爾得有機(jī)硅有限公司
Hangzhou bao'erde organosilicon Co., Ltd.
江西騰徳實(shí)業(yè)有限公司
Jiangxi Teng de Industrial Co. Ltd.
青島海源通塑料制品廠
Qingdao Haiyuan plastic products factory
西安科技大學(xué)
Xi'an University of Science And Technology
泰安魯怡高分子材料有限公司
Tai'an Lu Yi polymer materials Co., Ltd.

一、售后服務(wù)承諾
One, after sales service commitment
1、質(zhì)量保證：北京中航時(shí)代儀器設(shè)備有限公司作為設(shè)備供應(yīng)商---- ，我公司對(duì)所提供的產(chǎn)品均為廠家原廠原包裝，符合國(guó)家標(biāo)準(zhǔn)，并提供產(chǎn)品技術(shù)資料(包含安裝說(shuō)明書(shū)，產(chǎn)品裝箱目錄、產(chǎn)品中文使用說(shuō)明書(shū)、合格證及保修憑證等)。
1, quality assurance: Beijing China Aviation era Equipment Co., Ltd. as a supplier of equipment, our company to provide products are factory original packaging, in line with national standards, and to provide product technical information (including the installation manual, product packing list, products in the use of instructions, certificate and warranty certificate, etc.).
2、產(chǎn)品交貨期：盡量按用戶(hù)要求，若有特殊要求，需提前完工的，我公司可特別組織生產(chǎn)、安裝，力爭(zhēng)滿(mǎn)足用戶(hù)需求。
2, product delivery: as far as possible according to user requirements, if there are special requirements, need to be completed in advance, our company can be particularly organized production, installation, and strive to meet the needs of users.
3、保修承諾：我司對(duì)本次協(xié)議供貨有效期內(nèi)所提供的所有產(chǎn)品保質(zhì)期 ，有效期內(nèi)所提供的產(chǎn)品，提供正常工作日全天侯服務(wù)，終身技術(shù)服務(wù)支持。
3, warranty commitment: I Division of the agreement to supply all the products within the validity period, the validity of the products provided by the effective period, provide a full day service, technical service support.
4、響應(yīng)時(shí)間：保修期內(nèi)，產(chǎn)品若發(fā)生故障，在接到貴公司報(bào)修后，24小時(shí)內(nèi)幫客戶(hù)解決問(wèn)題。
4, response time: within the warranty period, if the product fails, after receiving the repair your company, within 24 hours of help customers to solve the problem.
5、服務(wù)體系：作為設(shè)備供應(yīng)商本公司對(duì)本次招標(biāo)所提供的產(chǎn)品提供保障體系： 當(dāng)設(shè)備出現(xiàn)故障，必要時(shí)將派的專(zhuān)業(yè)技術(shù)員在規(guī)定時(shí)間內(nèi)上門(mén)維修或寄修，產(chǎn)生的運(yùn)費(fèi)由本公司承擔(dān)。
5, service system: as the equipment supplier of the company to provide security system: when the equipment failure, if necessary, will be assigned to the professional and technical staff in the specified time to repair or repair, the freight generated by the company.
二、產(chǎn)品價(jià)格承諾
Two, product price commitment
1、在同等競(jìng)爭(zhēng)條件下，我公司在不以降低產(chǎn)品技術(shù)性能、更改產(chǎn)品部件為代價(jià)的基礎(chǔ)上，真誠(chéng)以*惠的價(jià)格提供給貴方。
1, in the same competitive conditions, our company in order to reduce product technical performance, to change the product components for the price based on the price of the most favorable price to you.
2、在保修期內(nèi)供方將免費(fèi)維修和更換屬質(zhì)量原因造成的零部件損壞，保修期外零部件的損壞，提供的配件只收成本費(fèi)，由需方人為因素造成的設(shè)備損壞，供方維修或提供的配件均按成本價(jià)計(jì)。
2, in the warranty period, the supplier will be free to repair and replace quality causes damaged parts, warranty parts damaged and accessories supplied only cost, equipment damage caused by human factors for the buyer, supplier maintenance or supply the accessories were at cost price.
三、售后服務(wù)保證
Three, after-sales service guarantee
公司實(shí)力保障：本公司有完善的售后服務(wù)體系;
The strength of the company: the company has a perfect after-sales service system;
四、投訴體系及
Four, the complaint system and contact
1、 如果您對(duì)我們的服務(wù)有意見(jiàn)，請(qǐng)向技術(shù)部調(diào)度員或維修部投訴。
1, if you have any suggestions for our services, please complain to the manager or department dispatcher repair technology.
2、 對(duì)用戶(hù)所投訴的問(wèn)題，核實(shí)是我們責(zé)任的，將對(duì)管理人員及經(jīng)辦人員進(jìn)行不同程度的懲處。如不是我司的責(zé)任，相關(guān)人員也將向用戶(hù)解釋?zhuān)Ｍ脩?hù)能給予我們zui大的支持。
2, the problem of the user's complaints, verification is our responsibility, will be the management of personnel and managers to different degrees of punishment. If it is not the responsibility of the division, the relevant staff will explain to the user, we hope that the user can give us the greatest support.